It’s spooky season! As the days get colder and the nights grow longer, it’s the perfect time to go on a midnight hike under the autumn moon with bats fluttering overhead. 🦇 Or stay inside with a good book and a hot cup of tea as you treat yourself to your favorite fall foods. Whatever your plans are, we've got you covered! From October 28 - 31, we’re offering 15% off everything* on our site when you enter code SPOOKY at checkout.

*Offer is valid October 28 - 31, 2024 only online at store.wnpa.org. Discount taken in cart with code SPOOKY. Must use code to receive offer. Cannot be combined with any other discounts. Other restrictions and exclusions apply. Not valid on Passport Stamp Bundle, Park Protector memberships, or donations. Offer ends at 11:59 pm PDT on October 31, 2024.

Established on October 11, 1974, Big Thicket National Preserve has protected one of the most diverse ecoregions in Texas for half a century. From ice-age swamps and pine savannahs to tree-lined waterways and miles of hiking trails, this natural wonder is home to thousands of plant and animal species and offers a wide variety of activities for people of all ages and ability levels to enjoy. To celebrate 50 years of this incredible preserve, we’re offering 20% off our entire Big Thicket collection! 🎂🌿

No code necessary. Offer is valid October 1 - 31, 2024 only online for products in our Big Thicket National Preserve collection. Discount taken in cart. Cannot be combined with any other discounts. Other restrictions and exclusions apply. Not valid on Passport Stamp Bundle. Offer ends at 11:59 pm PDT on October 31, 2024.

Make sure to double check the items and the shipping address that you submit with your order!

Our site is set up to minimize risk to our customers. As part of that effort, we are not allowed to independently authorize additional charges to the credit card or PayPal account used to pay for an order. If you forget an item, or decide you want additional items after you've already checked out, you'll have to place a separate order. Our site is set up this way for your protection.

Also, we process orders for shipment quickly, either the same or next business day! Once your order has left our distribution center and is with the carrier, we can't change a shipping address, so please make sure that you've entered the shipping address correctly.

We ship orders in several package types. The majority of orders ship in thin film recyclable poly mailers and bubble mailers made from at least 50% recycled material. Boxed orders are shipped in either new or reused cardboard boxes, so if you receive an order from us in an Amazon box, now you know why!

Void fill for boxed shipments can include new or reused materials. Any new materials are either recyclable or biodegradable. We don't purchase any new plastic filler materials, so if your boxed package includes any plastic filler, it is reused. In addition, we only purchase fully biodegradable packing peanuts, so if your boxed package includes any Styrofoam peanuts, those are reused as well.

We try our best to be as environmentally conscious as possible, and we're always looking for new ways to package orders in a sustainable way that also protects the items inside. While not every package type we use is recyclable, the vast majority are, and those that aren't help keep weight to minimum so less energy is necessary to transport the item. It's a balancing act that we are always looking to optimize!

Park Protector Members are eligible for a discount on most products online or in any of our park stores (Hand-made craft items and other products as noted are excluded). When you purchase a membership, a customer record will be created in our online store using the email and physical address you provided at the time of your membership purchase. To access your member discount, simply login to our online store using your email address and the password you received in your membership welcome email. Once logged in, your member discount will be automatically applied to all eligible items in your cart. We update our records weekly, so please allow one week from time of membership purchase before trying to access your online member discount.

If for any reason you are unable to login to your account or your member discount is not being applied, please email us at weborders@wnpa.org and we'll take care of it right away.