Shipping & Terms
National Puzzle Day promotion details
January 29th is National Puzzle Day. In celebration, we're taking 20% off the purchase price of any item from our Puzzles category through Monday! No code necessary, discount taken in shopping cart. Discount only applies to items listed in our Puzzles category. Promotion ends at 11:59 PM EST on Monday, January 30, 2023.
All orders placed with Western National Parks Association ship either the same or next business day unless otherwise notified. Shipping charges are calculated based on the total cart price after any discounts using the table below. Orders are shipped using either USPS or UPS, whichever is the most economical based on size and weight of the package. We strive to provide the highest service level available from each carrier for any given shipping charge in order to get your order to you as quickly as possible.
Rates are based on orders shipped to destinations within the U.S. WNPS is not currently configured to process international orders. Please email us at [email protected] for information about orders shipping to destinations outside of the U.S.
|Up to $14||$3.99|
|$14.01 to $35||$6.99|
|$35.01 to $59||$9.99|
|$59.01 and up||Free!|
Please double check your order before placing!
Make sure to double check the items and the shipping address that you submit on your order!
Our site is set up to minimize risk to our customers. As part of that effort, we are not allowed to authorize additional charges to the credit card used to pay for an order. If you forget an item, or decide you want additional items after you've already checked out, you'll have to place a separate order. Our site is set up this way for your protection.
Also, we process orders for shipment quickly, either the same or next business day! Once your order has left our distribution center and is with the carrier, we can't change a shipping address, so please make sure that you've entered the shipping address correctly.
Our Packaging Materials
We ship orders in several package types. We use reinforced mailers, padded mailers, new cardboard boxes, and reused cardboard boxes. So, if you receive an order from us in an Amazon box, now you know why! In fact, we reuse packing materials as much as possible.
We reuse internal packaging materials for our boxed shipments. We don't purchase any new plastic filler materials, so if your boxed package includes any plastic filler, it is reused. In addition, we only purchase fully biodegradeable packing peanuts, so if your boxed package includes any styrofoam peanuts, those are reused as well.
We try our best to be as environmentally conscious as possible, and we're always looking for new ways to package orders in a sustainable way that also protects the items inside. While not every package type we use is recyclable, the vast majority are, and those that aren't help keep weight to minimum so less energy is necessary to transport the item. It's a balancing act that we are always looking to optimize!
Members are eligible for a discount on most products online or in any of our park stores (sorry, hand-made craft items are excluded). When you purchase a membership, a customer record will be created in our online store using the email and physical address you provided at the time of your membership purchase. To access your member discount, simply login to our online store using your email address and the password you received in your membership welcome email. Once logged in, your member discount will be automatically applied to all eligible items in your cart. We update our records weekly, so please allow one week from time of membership purchase before trying to access your online member discount.
If for any reason you are unable to login to your account or your member discount is not being applied, please email us at [email protected] and we'll take care of it right away.