Western National Parks (WNP) strives to provide the highest quality products at the best price possible. But we do understand that there are times when a product either doesn't meet expectations, or doesn't work out, and needs to be returned. If within 90 days you are not completely satisfied with an item you've purchased, you may return that item for a full refund of its purchase price. Original outbound shipping charges are not refundable.

The party responsible for the cost of return shipping is at our discretion and is dependent on the item being returned. Please email weborders@wnp.org for return authorization and instructions. Refunds are issued upon our receipt of the return item.

If you'd like to exchange an item, please email us at weborders@wnp.org to let us know what you'd like to return, and what you'd like in exchange. We'll send you the requested item along with prepaid return packaging for you to send back the exchanged item.

Still have questions? Shoot us an email at weborders@wnp.org and we'll get back to you the same or next business day!